© 2019 by R The Eighteenth Letter


We package and ship your order as soon as possible.  Orders are subject to verification and approval before shipping and may take several days to process.  We only ship during business days and do not ship on Saturdays, Sundays or holidays.  While we do all we can to make sure your order is delivered on time, TheRuu.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. 

You will be charged when your order is placed.  You will only be charged for the items that are shipped along with applicable shipping and tax rates.  Once your order has shipped, you will receive a Shipping Confirmation email.

Privacy & Safety

Thank you for shopping at TheRuu.com.  TheRuu.com collects customer information in an effort tot improve our customers shopping experience, to communicate with our customers about our products, services and promotions, and to enhance and improve the performance and accuracy of our operations and website. We collect information such as your name, e-mail and postal address that your provide to us when your place an order, when you save you information with us or when you participate in promotion or survey.


We do not share information you provide to us with other companies.  

When ordering with us, we undertake steps to secure our customers personal information and credit card data.  

Wholesale Inquiries

For wholesale inquiries, email The Ruu at TheRuuStore@gmail.com


Payment Methods

- Credit / Debit Cards